Information we collect
We may collect the following types of personal information when you interact with us:
- Contact information. Name, email address, phone number.
- Project details. Information you provide through our contact forms about your business, project needs, and goals.
- Usage data. Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and tracking data. Small data files stored on your device to improve your browsing experience.
How we use your information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate about potential or active projects.
- To manage client relationships through our CRM system (GoHighLevel).
- To deliver and improve our web design, development, and digital marketing services.
- To send project updates, invoices, and service-related communications.
- To analyze website traffic and improve our site performance.
- To comply with legal obligations.
Third-party services
We use the following third-party services that may collect or process your data:
- GoHighLevel. Our customer relationship management platform used to manage contacts, communications, and project workflows. GoHighLevel privacy policy →
- Cloudflare. Our website hosting and content delivery provider, which may collect technical data such as IP addresses for security and performance purposes. Cloudflare privacy policy →
- Google Analytics. We use Google Analytics to understand how visitors interact with our website. This service collects anonymized usage data including pages visited, session duration, and referral sources. Google privacy policy →
SMS communications
If you provide your phone number and consent to SMS communications, we may send you appointment reminders, project updates, and service-related messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact topher@madebyaspire.com.
Cookies and tracking
Our website uses cookies and similar tracking technologies to enhance your experience. These may include:
- Essential cookies. Required for the website to function properly.
- Analytics cookies. Used by Google Analytics to collect anonymized data about site usage.
- Performance cookies. Used by Cloudflare to optimize site delivery and security.
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and CRM data are retained for the duration of our business relationship and for a reasonable period afterward for record-keeping purposes. Analytics data is retained according to the default retention settings of each respective service.
Data security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your rights
You have the following rights regarding your personal information:
- Access. You may request a copy of the personal data we hold about you.
- Correction. You may request that we correct any inaccurate or incomplete information.
- Deletion. You may request that we delete your personal information, subject to any legal obligations requiring us to retain it.
- Opt-out. You may opt out of receiving marketing communications from us at any time.
To exercise any of these rights, contact us at the email below.
Children's privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.